Screenmobile Mobile Screen

Monday, March 26, 2018

What's in a Review?


Reviews are a way for you, the customer, to get a glimpse at the business ethic of a company prior to hiring them. Most people today rely heavily on reviews to aid them in their decision making. As a service based company, Screenmobile recognizes this and strives for a great rating. Our franchisees always try to provide a 5 star customer experience.

Today I read an interesting article from the ProRemodeler Magazine titled “What Customers Want” by Executive Editor Sal Alfano. He says that the “buying experience” is as important as or more important to people than the stuff they buy. Alfano looked at the reviews for Zen Windows, a window franchise and noticed that the reviews focused more on simple terms such as “easy,” “simple,” “fast,” “communicated,” and “timely” before “price”. This shows that yes, you want the job done right but a completed job comes after the initial phone call, the quoting process, and installation. You want to be wow’d from the first hello all the way to you say goodbye once the job is completed.

I took a look at some reviews from our franchisee sites, it looks as though as long as Screenmobile is active on a site, our reviews are on par.

See for yourself:  



                Google                 5 Stars         7 reviews

                Facebook             5 Stars          4 reviews

                Yelp                     4.5 Stars       13 reviews


                Google                 5 Stars        3 reviews

                Facebook            5 Stars         5 reviews

                Yelp                     5 Stars        2 reviews


                Google                 5 Stars         6 reviews

                Facebook            No Reviews

                Yelp                     5 Stars        2 reviews


                Google                 No Reviews

                Facebook             No Reviews

                Yelp                     5 Stars         10 reviews


                Google                 5 Stars        1 review

                Facebook             5 Stars        6 reviews

                Yelp                     4.5 Stars     29 reviews  
    
With that, there’s something to be said about the company that receives a negative review and responds. Let’s be honest, no-one can be on their A game 24/7/365, but, for a company to take ownership of their mistake or perhaps correct a miscommunication on a public forum, that should also be considered in your decision making process. We are all human.

So, continue to create reviews (we love them) and read reviews because Screenmobile is doing our part to ensure you’ll hire us for any and all of your screening needs. You call, We screen!








Screenmobile Steph
System Support - Project Management
stephanie@screenmobile.com 



Wednesday, March 21, 2018

Manufacturing a career with screens


Screenmobile started with a father and his two son’s (Monty M, Scott and Monty L. Walker) recognizing a need for on-site screen installation and repair. In less than two years they had two locations and began franchising. Their first franchise location was purchased by Monty M’s daughter, Kelly and her husband Dale Dennis with the Screenmobile of East San Gabriel Valley, CA. That location is still owned and operated by the Dennis’. Both of their son in laws own neighboring Screenmobile franchise locations – Screenmobile of Corona/Riverside, Screenmobile of Fontana/Rialto and Screenmobile of Victorville/Apple Valley.

Dale & Kelly Dennis are our typical Screenmobile franchisees. Screenmobile franchisees make a career with their franchise, many have been part of our system for 10, 20 and even 30 years. Again, with Corporate based in Southern California, it makes sense that the majority of our long time franchisees are also based here helping for the Screenmobile name to be well known and respected. Following are a few more long time franchisees still in business today:

Screenmobile of East San Gabriel Valley – Dale & Kelly Dennis 33 years

Screenmobile of San Fernando Valley – Max & son, Kelly Gordon 30 years

Screenmobile of Southern Orange County – Matthew Rudar 21 years

Screenmobile of Long Beach – Greg Reedy 32 years

Screenmobile of Boise - Dean & Jolyn Callen 33 years

Screenmobile of Santa Barbara - Greg & Dodie Gorman 31 years

Screenmobile of Scottsdale - Marty Murphy 30 years

If you’re out there either needing screens or even wanting to start your own business and you find yourself reading this blog, reach out to us. Our customers and franchisees alike are satisfied with the Screenmobile brand.

Toll-Free Support: 866-343-4762
Toll-Free Sales: 800-775-7795

Happy Screening!








Screenmobile Steph
System Support - Project Management
stephanie@screenmobile.com

Tuesday, March 20, 2018

Screening in Sunny So Cal


Screenmobile dominates the Southern California market for on-site screen installation and repair. Screenmobile is a nationwide franchise system with over 100 locations nationwide, 31 of which are in Southern California. We opened for business in 1982 in Glendora, CA and with the Corporate Office now in Thousand Palms, CA it makes sense that a number of our franchise locations are in Southern California.

Although not Corporate owned, the Screenmobile of West San Gabriel Valley still services the city of Glendora to this day. There are many neighboring locations surrounding the city where it all began including the Screenmobile of East San Gabriel Valley, Screenmobile of North County San Diego, Screenmobile of Central Orange County, Screenmobile of Southern Orange County, Screenmobile of Pasadena, Screenmobile of San Diego and the Screenmobile of SanFernando Valley just to name a few. For a full list of locations visit www.screenmobile.com/locations.

Screenmobile is known for our products, services and customer service. We are professional and efficient, at most appointments able to measure, manufacture and install your screen on-site in one visit. Screenmobile is so much more than just window and door screens. We offer motorized roll downs, patio enclosures, and awnings to name a few. Our knowledgeable technicians can recommend just the right screen for each application.  Any Need, Any Place, Any Screen. 

Beat the heat and keep bugs out... You call, We screen.









Screenmobile Steph
System Support - Project Management
stephanie@screenmobile.com